Mahindra Mega Automobiles Pvt Ltd - SUV & Commercial Vehicle Showroom

Well mannered staff, had a great experience during the delivery!!

Subject: Exceptional Service and Outstanding Support by Megha Automobile Technician Team I would like to place on record my deep appreciation and strong commendation for the outstanding professionalism, dedication, and customer-oriented approach demonstrated by the following team members of Megha Automobile Company, Ankleshwar (Gujarat): • Relationship Manager: Mr. Moin Nakum • Supervisor: Mr. Mustakim Shaikh • Technician: Mr. Ajaj Shaikh • Helper: Mr. Shah Sohil On 13 December 2025, while travelling by road from Mumbai to Ahmedabad, my vehicle developed a serious braking issue, which could have resulted in a major safety risk. I reached Megha Automobile Company at Ankleshwar around 7:00 PM, at a time when most service facilities usually avoid taking urgent jobs. Despite the late hour and the critical nature of the problem, the above-mentioned team responded immediately with a highly supportive, calm, and professional attitude. They conducted a thorough inspection, clearly explained the issue, and rectified the fault efficiently and safely within just two hours. Their technical expertise, teamwork, and sense of responsibility were truly commendable. What impressed me the most was their total dedication to customer safety and company values, without any compromise on quality, time, or service standards. The coordination between the Relationship Manager, Supervisor, and technical staff was seamless, reflecting a well-trained, disciplined, and customer-focused team. Because of their timely intervention and reliable service, I was able to resume my journey safely and with complete peace of mind. Such commitment and professionalism greatly enhance the reputation of Megha Automobile Company and build immense customer trust. I strongly recommend that this team be recognized and appreciated by the management, as they truly represent the best standards of service excellence. Once again, my sincere thanks and highest appreciation to the entire team for their exceptional support. Warm regards, Rakesh Singh Mumbai - 401107